Consumer protection
Answers from across the site that touch on consumer protection.
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Debt Settlement Companies and What They Cannot Promise
A debt settlement company negotiates reduced payoffs with your creditors. Federal rules control when it may take a fee and what it may claim, and neither is as flexible as the sales pitch suggests.
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Credit Repair Organizations and the Rules They Must Follow
Federal law regulates businesses that sell credit improvement services. It controls what they must tell you, when they may take payment, what they may claim, and how you cancel.
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Wedding Vendor Contracts, Deposits, and Cancellations
What a wedding vendor may keep depends on the contract you signed and on whether the amount reflects a real loss, because a charge that only punishes you is not enforceable.
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Sweepstakes and Contests: The No-Purchase Rule
A promotion becomes an unlawful private lottery when it combines a prize, chance, and a required payment. Removing any one of the three is what keeps it legal.
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Loot Boxes, Virtual Currency, and In-Game Purchases
Randomized in-game rewards escape most gambling statutes because the prize cannot lawfully be turned back into money. Consumer protection and children's privacy law still reach them.
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Price Gouging Rules During a Declared Emergency
Price gouging is a state offense that generally activates only when an emergency is declared. This explains the two tests states use, what is covered, the defenses sellers raise, and how to report.
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Contractor Fraud and Repairs After a Storm
Repair fraud follows every disaster because urgency, insurance money, and unfamiliar crews arrive at the same time. This explains the patterns, the checks that stop them, and the recovery routes.